buab88's Privacy Policy

About Data Collection

When registering on the buab88 platform and using our services, we may collect the following types of personal information:

1.1 Information You Provide Directly

Information you voluntarily provide when you register on our platform or use our services:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and contact information
• Payment-related information (bKash, Nagad, Rocket, Upay account numbers)
• Documents required for identity verification
• Information provided during communication via live chat and email

1.2 Automatically Collected Information

When you use our website or app, certain information is automatically collected through technical means:

• IP address and device identifier
• Browser type, operating system, and device details
• Page visit history, click patterns, and session duration
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity data

Purpose of Data Use

buab88 uses your information only for legitimate and specified purposes. Below we explain in detail:

2.1 Account Management

• Creating, verifying, and keeping your account secure
• Ensuring login, password recovery, and security
• Age verification (minimum 21 years) and identity confirmation

2.2 Service Delivery and Improvement

• Processing deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• Providing bonuses, rewards, and promotional offers
• Personalizing and improving the gaming experience
• Resolving technical issues and improving service quality

2.3 Legal and Security Reasons

• Preventing fraud, forgery, and illegal activities
• Enforcing responsible gaming policies
• Complying with applicable laws and regulations
• Handling dispute resolution and legal claims

2.4 Communication

• Sending important account notifications and service updates
• Responding to your support requests
• Sending promotional information with your consent

Data Sharing and Disclosure

buab88 does not sell your personal information to third parties. However, information may be shared in specific circumstances:

3.1 Service Provider Partners

To operate our services, we work with trusted third parties such as payment processors, technology partners, and game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, etc.). These partners receive information solely to provide specific services and are bound by strict confidentiality agreements.

3.2 Legal Obligations

We may disclose information to comply with court orders, government directives, or applicable legal requirements. In such cases, we will always endeavour to protect the interests of our users.

3.3 Business Transfers

In the event of a business merger or acquisition, user information may be transferred. In such circumstances, we will notify you in advance.

Data Protection and Security

buab88 takes various technical and organisational measures to ensure the security of your information:

• SSL (Secure Socket Layer) encryption technology — all data transmissions are secured
• High-grade encryption technology used for data storage
• Access control — only authorised staff can access data
• Regular security audits and vulnerability assessments
• Firewall and intrusion detection systems
• Staff training on privacy and security

However, no transmission of information over the internet is one hundred percent secure. We therefore ask users to keep their login credentials safe and to contact us immediately if they notice any suspicious activity.

Cookie Policy

We use cookies to improve the functionality of our website and to personalise your experience.

5.1 Types of Cookies

• Essential Cookies: Indispensable for the core functionality of the website — maintaining login sessions, ensuring security
• Functional Cookies: Remember your preferences and settings — language selection, UI preferences
• Analytics Cookies: For understanding site usage patterns — which pages are viewed most, how users navigate the site

5.2 Cookie Control

You can disable cookies by changing your browser settings. Please note, however, that disabling essential cookies will prevent you from using certain important features of the site.

Data Retention Period

buab88 retains your information only for as long as necessary. Retention periods are as follows:

• Active account data — for as long as the account remains active
• Transaction records — for the period required by legal obligations
• After account closure — a minimum of five years (for legal reasons)
• Communication records — a maximum of three years after the issue is resolved

Once the specified period has passed, we securely delete your information or anonymise it so that you can no longer be identified.

Your Rights

You have the following rights regarding your personal information, and buab88 respects those rights:

7.1 Right to Know

You have the right to know what information we have collected about you, why we collected it, and how we are using it. You can contact us at any time to find out.

7.2 Right to Correction

If any of your information is incorrect or incomplete, you may request a correction or update. We will complete this as quickly as possible.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

7.4 Right to Object to Processing

You may object to the use of your information for marketing communications and unsubscribe from marketing emails at any time.

Protection of Minors

The buab88 platform is for users aged 21 and above only. We do not knowingly collect or process the information of any minor.

If we become aware that a minor has used our platform, we will immediately close that account and delete the associated information. If a parent or guardian suspects that their child has used our platform, please contact us immediately.

International Data Transfers

Our service provider partners may sometimes be located outside Bangladesh. In such cases, when transferring data we ensure that:

• The receiving party maintains adequate data protection standards
• Internationally recognised security practices are applied
• Data transfer agreements include provisions for privacy protection
• Only the minimum necessary information is transferred

Policy Changes

Due to business changes, new laws, or technological developments, buab88 may revise this privacy policy from time to time.

For any significant changes, we will:

• Publish a clear notice on the website
• Notify registered users by email
• State the date on which the change takes effect
• Keep the previous version available for reference

If you continue to use the platform after a change, you will be considered to have agreed to the new policy.

Contact and Complaints Process

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our team provides support in Bengali 24/7.

• Via live chat — get instant help directly from the website
• Via email — write to us in detail at [email protected]

We take all privacy-related complaints seriously and try to resolve them as quickly as possible.